Updated: July 12, 2019
Celltex is committed to treating your personal information (such as name, address, email address, telephone number, and payment card information) with certain care. Celltex does not share personal information (including email addresses) of prospective or actual clients (collectively referred to as “clients”) outside of our subsidiaries and affiliates other than as set forth in this Policy.
At Celltex, we strive to limit access to your personal information to only those persons and individuals who use it for the purposes set forth in this Policy. Any third parties to whom we provide personal information as set forth in this Policy are required to keep that information secure and confidential.
1. How Celltex Collects Personal Information / Categories of Personal Information Collected
Celltex may receive information from its prospective clients and website visitors in several ways, including information submitted on our Websites, information received directly from attending a sponsored event, and information collected by our partners or service providers. For example, you may choose to participate in a survey that requests information that may be saved for marketing purposes.
When you visit one of our Websites or attend a sponsored event, we may ask you for personal information so that we can provide you with the products, services or information that you have requested and so that we may provide you with further communications and carry out the functions described in this Policy. For example, we may request and receive personal information from you when you:
- apply for a job;
- request information from us (for example, your request and information we need to respond to your inquiry);
- express an opinion in an online forum, respond to user polls or enter any contests;
- complete a survey about Celltex or any of the products it offers;
- complete a form, such as a client registration form; or
- communicate with us in person, via email, by phone, or using available online tools.
2. Additional Information Collection/Cookies and Online Tools
Celltex uses technology used by many major websites to gather information about devices used to access our Websites. This may include a device’s IP address, browser, domain and operating system information. This technology may also provide information about other pages accessed from or viewed from the device, and identification or verification information provided to our Websites by such devices. This information can be obtained through the use of commonly used or standard data collection tools, such as web server logs and cookies, as well as from the use of digital identification tools. Cookies are pieces of information that our Websites or other websites may transfer to your computer. Such information is helpful in enabling Celltex and our partners and service providers to enhance your experience and tailor our Websites and messages to your needs and preferences. Server logs, digital identification tools and cookies also assist us by identifying the types of browsers and operating systems used most by visitors to our Websites, information about the applications or programs used by such systems. Collectively, these technologies provide us with information such as how visitors found our Websites (for example, via a search engine, directory, other website, etc.) and move through our Websites, as well as information about website usage and browsing history. All of this information enables us to improve our Websites and tailor them to visitor needs and preferences.
3. Advertising, Analytics and Online Tracking
Celltex may use third-party advertising and analytics service providers to serve ads to you when you visit certain pages on our Websites or other websites (including social media), and to analyze the use of our Websites and the effectiveness of our marketing efforts. These service providers may collect non-identifiable information about your visits to our Websites, your interactions with our products and services, and your reaction to our marketing communications (such as what you do when you receive a marketing communication from us). Such non-identifiable information does not include your name, address, email address or other personal information.
Celltex and our service providers may collect personally identifiable information about your online activities over time and across third-party websites or online services, and third parties may similarly collect such information, including when you visit our Websites. Our Websites currently do not respond to web-browser “do-not-track” or similar mechanisms. Please note that not all tracking will stop even if you delete cookies.
4. How Celltex Uses Your Personal Information
We use your personal information to fulfill your requests or satisfy any other purpose for which you provided information to us. We also use that information to perform our everyday business; provide you with notices; analyze the usage and effectiveness of our marketing efforts; and provide you with advertising, content and marketing that we believe may be of interest to you (including advertisements that may be served to you elsewhere on the Internet).
Celltex also may combine your information with other information to create aggregate or summary reports, and we may provide data in aggregate form to other parties for marketing, advertising and other purposes. If Celltex provides information to non-affiliates in aggregate form, we will not disclose any personal information concerning specific clients. We may also use and disclose information gathered through our Websites for research and analytics purposes, as well as to help detect fraud or, in the case of surveys you fill out through one of our Websites, to help detect other inappropriate survey responses.
5. How Celltex Treats Your Email and Postal Communications
When visiting Celltex sponsored events or our Websites, you may provide personal information and choose to receive email and/or invitations, product announcements, or other information from us. We may use a third party to send email communications from Celltex about our products and services. Celltex requires its third-party service providers to use your personal information only for email services requested by Celltex and to keep your information secure and confidential. At any time, you can choose to remove your name from our email list by:
- using the Unsubscribe link at the bottom of each email sent by Celltex; or
- contacting Celltex at 1-713-590-1000.
Please note that we will separately obtain express or implied consent from you before contacting you whenever we are required to do so by law (such as the Canadian “anti-spam” law or the Telephone Consumer Protection Act).
If you provide us with your postal address while attending one of our sponsored events, on our Websites or through other means, you may receive periodic advertisements from us. If you do not wish to receive postal mailings from Celltex or third-party organizations, please notify Celltex by the methods listed above. Please provide us with your name and postal address so that we can be sure your information is deleted from the appropriate mailing lists.
6. Children’s Privacy
Consistent with the Children’s Online Privacy Protection Act of 1998, Celltex does not knowingly collect personally identifiable information of children under the age of 13. If Celltex becomes aware that information has been collected about a person under the age of 13, we will remove and permanently delete that information as soon as reasonably possible.
7. Social Media
We may receive personal information from a social media page when you connect through a social media feed, post content or otherwise interact with us using social media tools. For example, we may receive basic Facebook account information through our Facebook page(s). Also, when you “like,” “subscribe to” or send a “tweet” to us through social media, we may receive your username, handle, and any other available personal information from the social media website. All information received from social media websites may be used by us in the same manner and for the same purposes as described in this Policy with respect to similar information we obtain through our Websites, including allowing us to send and tailor messages that we believe may be of interest to you. We may use certain custom audience tools to display interest-based content or ads to you while you are using social media.
8. Legally Required Disclosures
If Celltex receives a subpoena, court order or other legal process requesting your personal information, Celltex may, in its sole discretion, disclose your personal information pursuant to such legal process without providing any notice to you.
9. Other Websites
Our Websites may contain links to other websites that are not under our control, and conversely, other websites that are not under our control may contain links to our Websites. Those websites have their own policies regarding privacy and security, and we encourage you to review such policies while visiting each website. Celltex is not responsible for the privacy practices, security or content of linked websites. Celltex provides these links solely for the convenience of our clients and visitors to our Websites.
Celltex reserves the right to change, supplement or update this Policy. We will alert you to these changes by noting the date that this Policy was last updated at the beginning of the Policy. It is your responsibility to check this Policy each time you use our Websites so that you can take note of any change, supplement or update we may make. Any changes will apply prospectively and be effective only after the effective date of the change and will not affect any dispute arising prior to the effective date of the change. We encourage you to review this Policy from time to time to make sure that you understand how Celltex may gather, secure, use and share your personal information. Your continued use of our Websites and participation in Celltex-sponsored events or promotions constitutes your agreement to and acceptance of the Policy and any changes to it.
11. Additional Rights
Applicable laws may give you additional rights that are not described in this Policy.
If you have any questions or comments regarding this Policy, please contact us at any time by calling us at 1-713-590-1000 between 9:00 a.m. and 5:00 p.m. Central Time or by emailing us at firstname.lastname@example.org.